1. As stated in our membership agreement, you have the option to put your recurring monthly membership on hold for any reason. We understand things come up and we’d like to do what we can to help!
2. Membership hold requests must be submitted no less than 4 weeks (28 days) before your scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable. Membership hold requests are limited to one time per calendar year for a maximum of 3 months.
3. By placing your membership on hold, you are committing to a reactivation date. Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume.